Account

Optional Features

Depending on your account subscription plan, you might have access to additional features. You can find what features are enabled on your account by accessing the Account page.

Custom Launcher

The custom launcher feature allows you to download, customize to your needs, and upload a custom launcher for your applications. This gives you complete control over your launcher’s functionality and appearance.

Channels

Channels enable the distribution of your application to various user groups simultaneously. They provide the flexibility of keeping unstable versions of your application separate from the main version to maintain stability.

License Keys

License keys limit access to your product by verifying a product key before allowing the download of your application. This feature provides an additional layer of security, ensuring that only authorized users have access to your product.

LZMA2 Compression

LZMA2 compression significantly reduces your build sizes by up to 30%. This powerful compression algorithm allows you to deliver your application more efficiently, saving storage and bandwidth.

Premium Support

With premium support, we prioritize your issues and requests, ensuring a response time of under 24 hours (typically between 1-4 hours). This includes Skype calls with screen sharing, code fixes, and management tasks, allowing you to receive direct, hands-on support.

White-label

White-labeling allows you to fully customize the launcher with your branding by hiding the PatchKit logo. This feature makes the launcher entirely yours, enhancing your brand identity.

Account Collaborators

With this feature, you can invite collaborators to your account, assigning specific roles to each person. This allows for efficient team collaboration and streamlined account management.

Raw Logs

Gain access to raw logs from our CDN to analyze your traffic sources. This feature provides valuable insights into your user base, helping you optimize your distribution strategy.

Subscription

PatchKit accounts are subscription-based. This means that you need to have an active subscription to be able to use the service. You can check your subscription status on the General tab of the Account page.

To change your subscription, you can use the Change Plan button. This will redirect you to the Pricing page, where you can select a new subscription plan.

Indie & Student Plans

If you are a student or an indie developer, you can apply for a free account. To do so, please navigate this page and fill up the application form. We will review your application and get back to you within the next two business days.

The Indie & Student plans are not limited to the number of applications you can create or release. However, they are limited to the number of monthly data transfer usage. The limit is 500 GiB per month. If you exceed this limit, you will receive an email notification asking you to choose a new subscription plan.

The Requirements for the Indie & Student Plans Are:

• You are a student or an indie developer.
• You are not a part of a company or a team.
• You are not using PatchKit to distribute your company’s or team’s products.
• Indie developer: To post our badge on your website to help us spread the word about PatchKit. (You can find the package here)
• Student: To set up an account using your student email address (e.g. example@myschool.edu)

Billing Alerts

You can set up billing alerts to receive an email notification when your account balance exceeds a certain amount. To do so, click on the Billing Alerts button on the Billing page. From there, you can create a new alert or edit an existing one.

Notifications are sent to the email address associated with your PatchKit account. You will receive only one notification per alert in a single billing cycle (month).

Billing History

You can view your billing history on the Billing page, Bill & Invoices tab. This page contains a list of all your transactions, including the date, amount, and description of each transaction.

Payment Methods

You can add a new payment method on the Account page, Payment Methods tab. You can add a new credit card or a PayPal account. You can also remove a payment method from this page.

Collaborators

Collaborators are users that have access to your account. They can be granted different roles, depending on the level of access you want to give them.

Adding a Collaborator

First, make sure that you’re logged with your root account or a collaborator with owner role. If you don’t have access to either, ask your account administrator to do it.

To add a collaborator, navigate to your Account page, switch to the Collaborators tab, then on Collaborators page click on New Collaborator button. On the form fill-in ** e-mail** address of the person you’d like to add as a collaborator and choose his/her role (see below). When done, submit the form by clicking on Add Collaborator button.

When done, a confirmation e-mail message is sent to the specified address. It contains a link pointing to the collaborator sign-in form. It’s different from the regular sign-in form since it requires to provide an Account ID, and it asks to create a new password on the first signing-in.

Collaborator Roles

There are three four available for collaborators: